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Privacy Notice Privacy Notice
NetGuruPhone Privacy Policy

NetGuruPhone.com, a fully-owned subsidiary of Reliance Consulting, Inc. ("NetGuruPhone" and/or "AWO") is a provider of content and various e-commerce products and services catering to the general public. Our e-commerce presently consists of products and services for telephony, and telephone related industries. For more information about AWO or any of its divisions and/or subsidiaries, go to: http://www.relianceinc.net This privacy policy applies to our U.S.A. based operations pertaining to all products and services provided by NetGuruPhone.

Privacy Statement

AWO takes your privacy very seriously. As we gather information about our users, we want to help you understand the terms and conditions surrounding the collection storage and use of that information. This privacy statement discloses the type of information we gather, how we use the information, and how to correct or change the information. These privacy practices apply to the website that you were previously viewing when you clicked through to this policy, which is operated by AWO.

1. AWO Collected Information.
AWO's goal in collecting personal information is to provide you with content and efficient services. Since AWO promotes quality services, collecting information is critical for maintaining the level of service we promote to our users. AWO collects personally identifiable information when you provide it to us, such as when you register for our email services or when you purchase certain products or services, such as our prepaid phone cards. Once you register for one of our services, you are no longer anonymous to us.

2. How AWO Collects Information.
Cookies
Your Internet browser has a feature called "cookies" that stores small amounts of data on your computer whenever you visit our website. However, cookies do not provide us with your personal information unless you provide it to us. Cookies activation is not necessary to peruse our website, although certain web pages of our website may require cookies. Alternatively, you may elect not to allow the collection of general information through cookies by exercising options on your browser. Refer to the documentation provided by the manufacturer of your computer and the documentation of the Operating System of your computer on information specific to your Computer and its Operation System.
Web Trends
AWO uses software known as "Web Trends" that permit us to track online user traffic patterns. AWO's web servers also obtain and archive information from your browser, including your IP address and the time you visited a particular web page on our website. AWO does not monitor any activity or Web Trends once you leave our website. The information that AWO tracks is collected in a many ways, including, but not limited to the following:
  • Monitoring the number of return visits to our various websites or our advertiser's sites.
  • Determining which websites our users frequent the most.
Third-Party Advertisement Placement
Some of AWO's advertisers may use third-party companies to place their advertisements on our website. Often, these third-party advertising companies utilize cookies and Web Bug technology to measure advertisement traffic and productivity. AWO does not give any of your personal information to the third-party advertising companies as part of this relationship. Use of third-party tracking technology is subject to the privacy policies of the third-party advertising companies.

3. How AWO Uses Your Personal Information.
AWO uses the personal information we obtain from you for the following uses:
  • To update the content on our websites for the benefit of our users.
  • To track information to determine performance for each web page based upon online user demographics and traffic to specific web pages.
  • To fulfill your requests for our products and services such as our prepaid phone cards and travel services.
  • To provide you with information about topics of interest that you have expressed desire to be informed and notified.

4. Conditions Under Which AWO Shares Your Personal Information.
Personal Information

AWO will share your personal information with third parties only under the following conditions:
  • You consent and permit us to share the information with third parties
  • We have contracted with a third party to work with or on behalf of AWO to provide products or services requested by you, such as opt-in e-mail announcements.
  • In the event you use co-branded services displayed on the various pages of our website, you grant us permission to pass your registration information back to our co-branded partner. The utilization of information by the co-branded partner is based upon the privacy policies of the co-branded partner.
  • In the event we are required by lawful process to respond to subpoenas, court orders, or any other legal process, we will share your personal information with the applicable governmental or law enforcement agency.
  • In the event we reasonably believe that your actions violate or threaten to violate applicable laws, AWO's Terms of Use or any usage guidelines for our products or services, or threaten the rights, property, or safety of AWO, our users, or others, AWO reserves the right to disclose your personal information to curb or halt your actions

Non-Personally Identifiable information.
AWO may compile your information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for marketing, promotional, and other purposes. AWO will not disclose to third parties any information that could be used to identify you personally.

Online Data To Co-Branded Partners.
If you access services or products from any of our co-branded partners, you may be required to provide account data for those third party services. Such account data will be passed on to our co-branded partners when their ordering system is accessed.

Mergers, Acquisitions Or Other Business Transfers.
We continuously seek to improve our website, products and services. To accomplish these proposed objectives, we may purchase or sell a company, or various companies in our corporate family may merge or be acquired by another company. If we sell a business, we may transfer all or portions of your information as part of the sale in order to effectively continue the service being provided to you or for other legitimate business purposes.

5. User Options.
Online users accessing our website who desire not to disclose any personal information or other user data have the option of not registering with us. Users can still view much of the content offered by our website without registering.
Users may also exercise the following options:
  • Users may elect not to receive our electronic advertisements or those of third parties when registering. Users who opt-in may remove themselves from our mailing list at any time by following the instructions at the end any e-mail received from us;
  • Users may elect to not provide certain personal information when registering for certain products or services on our website.

6. Updating Your Profile.
Users can update or change their personal information ("Profile") at any time after registering on our website. Instructions for updating your Profile are found on the web page that you have accessed on our website. Users experiencing problems or who have questions can contact us using the email address at the bottom of this page. Modifications to our privacy policy will be reflected on our website. If there is a material change in our privacy policy, we will notify you on our website and provide a link for you to view the new privacy statement

7. Online Child Privacy Protection.
Our website is not suitable for children under the age of 13. We operate our website in compliance with the Children's Online Privacy Protection Act and do not permit registration by, and will not knowingly collect or use personally identifiable information from, anyone under 13 years of age. This requirement is posted during the registration process.

8. Questions.
Questions regarding this privacy statement, or regarding any other aspects of our website should be sent to the email addresses listed below or by corresponding with our principal place of business located at 746 Magnolia Avenue, Long Beach, CA 90813. We read every message submitted and try to reply promptly subject to volume query.

E-mail contact list for questions:
  • webmaster@netguruphone.com
  • info@netguruphone.com
  • support@netguruphone.com
  • management@netguruphone.com
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